WHERE IS LUMISCENSE LOCATED?
Lumiscense is a small artisanal fragrance boutique based in Singapore. Our studio is located in the heart of the city at Bras Basah Complex.
DO YOU HAVE A RETAIL STORE?
Yes. Our retail studio is conveniently located at:
231 Bain Street, #01-73, Bras Basah Complex, Singapore 180231.
Our soy candles are also available at a few shops in Singapore. Please click on this link to find out where they are located.
DO YOU HAVE INTERNATIONAL SHIPPING?
Yes we do. Please refer to our page on Shipping & Delivery for more information.
DO YOU OFFER GIFT WRAPPING SERVICE?
Yes. Complimentary gift wrapping service is available upon request. The item will be wrapped with coloured tissue and twine.
You can also include a short message (limited to 180 characters) to be printed on gift tags together with the gift wrapping service. Please state the message you want to include on the memo section when you checkout.
WHAT CAN I DO WITH MY GLASS JARS AFTER I'M DONE WITH MY CANDLE?
Please feel free to drop off the used jars at any of our stockists or at our studio office and we will be glad to recycle them on your behalf. If you are not residing in Singapore or are unable to get the jars to us, you may consider dropping off the jars at a glass recycling plant.
Alternatively, we also encourage our customers to reuse the glass jars to store your trinkets, cotton puffs, stationery, and other small items.
To reuse the jars, fill a small pot half full with hot water, put the jar into the hot water and wait for the wax to dissolve. When the remaining wax has dissolved, discard the wax into the bin. Please do not pour wax into your sink or pipes. Also remove and discard the wick & wick holder. Now you can wash the jar with warm soapy water. Repeat washing with warm soapy water (if required) and you're done! Your jar is ready to be upcycled.
HOW DO I BECOME YOUR STOCKISTS OR WHOLESALE BUSINESS?
Thank you for your interest. Please connect with us via our Contact Form or drop us an email at firstname.lastname@example.org for further discussions.