WELCOME TO LUMI REWARDS
It's our exciting rewards program created just for you to thank you for your support!
You can start earning points right from the time you join us in this exciting program. Accumulate points along your journey with us and you will even get special bonus birthday points.
So don't wait! Join us and let's start your rewards journey with Lumi Rewards!
HOW DO I JOIN THE LUMI REWARDS PROGRAM?
It's really fast & simple. Just click on the pop-up icon that appears on the right side of your computer or mobile/tablet screen. Fill out your particulars and you're in! To start you on your rewards journey, we will credit you with 50 Lumi Points.
HOW DO I START EARNING POINTS?
After you have signed-up for Lumi Rewards, click on the Lumi Rewards pop-up icon and then click on the button that says "Earning Points'. It will show you a list of ways to earn points. Tap on each section and it will guide you along on how to earn those points.
For starters, we will reward you with 50 Lumi Points just for joining us. You will also earn 1 Lumi Point for every $1 spent either through our web store or at our pop-ups at craft markets. Unfortunately this rewards program is not currently not available for purchases through our stockists.
You can also get points for following us on our Instagram / Facebook page, writing us reviews, referring a friend plus a special birthday bonus too.
HOW DO I REFER A FRIEND?
Simply log-in to your Lumi Rewards account via the pop-up icon, then scroll to the bottom. You will see your referral link that you can share with your friends.
Both you and your friend will each receive 100 Lumi Points upon a successful referral (when they have made their first purchase).
HOW DO I GET MY COMPLIMENTARY BIRTHDAY BONUS POINTS?
In your Lumi Rewards account, click on the 'Earning Points' button and go to the 'Celebrating Your Birthday' section. Click on it and edit the date with your birthday details.
You will be auto credited with 50 Lumi Points as long as you've joined us at least 30-days in advance.
HOW DO I REDEEM MY LUMI POINTS FOR REWARDS?
After logging in to your account, go to the 'Redeem Points' section. If you have enough points, a 'Redeem' button will appear next to the reward. You can choose to redeem it or continue accumulating more points to qualify for the higher tier rewards.
When redeeming the reward, do remember to click on 'Apply Code' so that the discount will be automatically applied when you checkout your cart.
The best part of our rewards program is that there is no expiry dates for your Lumi Points.
CAN I USE MY REWARDS WITH OTHER PROMOTIONS?
Sorry. Rewards redemptions cannot be used together with other discount codes or promotions.
Should you need more information on our rewards program, do feel free to drop us an email via email@example.com and we will be glad to assist you.